Question 1

What is the Yoordi Pickup Screen?

Accepted Answer

The Yoordi Pickup Screen is a digital display solution that shows your customers the real-time status of their order. Customers can see at a glance whether their order is still being prepared or ready for pickup. This reduces waiting times, avoids inquiries to staff, and ensures a smooth pickup process.

Question 2

How does the Pickup Screen work?

Accepted Answer

After placing an order, the customer receives an order number. This is automatically displayed on the Pickup Screen - initially with the status 'In Preparation'. Once the kitchen or staff completes the order, the status changes to 'Ready for Pickup'. The customer is notified through visual and optional acoustic signals. Integration is seamless with your existing Yoordi installation and POS system.

Question 3

What benefits does the Pickup Screen offer my restaurant?

Accepted Answer

The Pickup Screen significantly increases your operational efficiency: fewer inquiries to staff, faster processing during peak times, happier customers through transparent waiting times, and a more professional appearance. Studies show that transparent waiting times can reduce perceived waiting time by up to 35%.

Question 4

Can I customize the design to match my branding?

Accepted Answer

Yes, the Pickup Screen is fully customizable. You can adapt your logo, company colors, and layout to your preferences. Display language, fonts, and animations can also be personalized to perfectly match your restaurant ambiance.

Question 5

What hardware do I need for the Pickup Screen?

Accepted Answer

The Yoordi Pickup Screen runs on any modern display with internet connection - from tablets to monitors to large TV screens. We recommend at least 32 inches for optimal visibility. The software is browser-based, so no special hardware is required. Optionally, we also offer pre-configured display solutions.

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